TC2 is pleased to announce the following training opportunity. If you wish to attend, please contact Jeanne Glauser jglauser@tcwib.net for more information and to register.

Course Outline
Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010

Summary:
This course will provide you with the knowledge and skills to configure and manage a Microsoft
Exchange Server 2010 messaging environment. This course does not require previous Exchange Server
experience, but does require that students have significant experience in managing Windows Server and
Active Directory directory services or Active Directory Domain Services (AD DS). This course will teach
you how to configure Exchange Server 2010, as well as provide guidelines, best practices, and
considerations that will help you optimize your Exchange server deployment.

Duration:
5 Days/Lecture & Lab

Audience:
This course is intended for people aspiring to be enterprise‐level messaging administrators. Others who
may take this course include IT generalists and help desk professionals who want to learn about
Exchange Server 2010. People coming into the course are expected to have at least 3 years experience
working in the IT field‐typically in the areas of network administration, help desk, or system
administration. They are not expected to have experience with previous versions of Exchange Server.

Topics:
• Deploying Microsoft Exchange Server 2010
• Configuring Mailbox Servers
• Managing Recipient Objects
• Managing Client Access
• Managing Message Transport
• Implementing Messaging Security
• Implementing High Availability
• Implementing Backup and Recovery
• Configuring Messaging Policy and Compliance
• Securing Microsoft Exchange Server 2010
• Maintaining Microsoft Exchange Server 2010
• Transitioning from Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010
• Implementing Unified Messaging
• Advanced Topics in Exchange Server 2010

Prerequisites:
In addition to their professional experience, students who attend this training should have the following
prerequisite knowledge:‐Fundamental knowledge of network technologies including Domain Name
System (DNS) and firewall technologies.‐Experience with the Windows Server 2003 and Microsoft
Windows Server 2008 operating systems.‐Experience with Active Directory directory services in
Windows Server 2003 or Active Directory Domain Services (AD DS) Windows Server 2008.‐Experience
managing backup and restore on Windows Servers.‐Experience using Windows management and
monitoring tools such as Microsoft Management Console, Active Directory Users and Computers,
Performance Monitor, Event Viewer, and Internet Information Services (IIS) Administrator.‐Experience
using Windows networking and troubleshooting tools such as Network Monitor, Telnet and NSLookup.‐
Fundamental knowledge of certificates and Public Key Infrastructure (PKI).‐Basic experience with
Windows Mobile.